Opera II Service Management is designed to maintain and renew maintenance contracts with customers. Working with Opera II Sales Pipeline Management (SPM) and Sales Order Processing, Service Management can provide end-to-end service and maintenance management, from Quote, Order and Delivery through to Installation, Contract, Service, Breakdown and Billing. The contract information includes value, equipment covered, billing periods and renewal date. You can also log all activities against a contract, such as site visits and Helpdesk calls, so that you have a complete picture of the contract, all in one place.
Integrates with     TomTom WORK

Attachments:

File	Description	File size
Service Management product booklet.pdf	Service Management product booklet	333 Kb

Opera Migration Promotion: June 2009 - August 2010

Up to 50% discount

For most of our customers now is the time to migrate to Opera II. This will ensure the best deal based on current promotions.  There will be discounts available later in the year, but customers will see the discounts reducing.

In the current economic climate, companies are looking at ways to reduce costs and improve productivity. There has never been a better time to reduce paper waste, get organised and go green by moving towards a paperless office with Document Management for Opera II, a complete image capture and file management system.

Attachments:

File	Description	File size
Pegasus Document Manager	Datasheet for Pegasus Document Manager	122 Kb
Document Manager Whitepaper	Cutting Paper: The SME FD's Guide to Document Management	60 Kb

Put yourself in the driving seat with Executive Dashboards

In today's competitive business environment organisations need access to their business data in a format that will assist in making the right decisions, manage performance and drive results. Executive Dashboards provides a visually stunning presentation of key business data in real time, through a wide range of user selected formats, with powerful drilldown to underlying data. This allows the management team to easily identify trends and issues and take immediate action.

• Customised Dashboards for each role
• Dynamic and interactive
• 50 Dashboard items to choose from
• Ability to set alerts and identify exceptions
• Safe and secure
• Create your own dashboard items with the Executive Dashboards Manager

Attachments:

File	Description	File size
Executive Dashboards	Datasheet for Pegasus Executive Dashboards	139 Kb